Delivery Information

*Please note that Free Delivery is not available on certain items due to their size/weight. These will incur a mandatory shipping fee.

All orders are shipped within 24 hours of placing your order (depending on seasonal changes and bank holidays, excludes weekends).

We have 3 delivery methods:

1. Free Economy Delivery (3-5 Days - on orders over £40) 48 hours

2. Next Working Day

3. Our Premium DPD Next Day service which offers a 1 hour delivery timeslot.

Orders placed before 11:30 will be shipped the same day. Items are not dispatched on weekends.

Delivery Methods

We know getting your items delivered safely and on time is critical. That’s why we’ve selected the best Next Day delivery services available.

Next Day 1hr timeslot - £5.99* With our premium DPD service you’ll receive a one hour delivery timeslot, but you’ll also be able to track the progress of your delivery.	Economy 3-5 Day Service - £3.99, Orders over £40 Ship for FREE Orders delivered to the UK Mainland have the option to choose between 48hr and next day delivery services via Hermes. Our delivery service with Hermes provides a consistently high customer experience at an affordable price. Hermes delivers millions of parcels every week to every postcode across the UK.

*Price per 30kg

Returns & Replacements

Please read our Return Policy by clicking here

If this does not help you with your query please email our customer services team at sales@haretrading.com and we will be happy to help.

If you have not received your order within the timescales set out here it could be due to delivery system failure. If this happens to you, please email our customer service team for further information at sales@haretrading.com

Please Note: Your order may have been split into multiple parcels, this means your parcels may arrive at different times. We do not ship on weekends or bank holidays.